Mohammad Rukanuddin                                                

In today's interconnected world, effective communication is more crucial than ever. The capacity to convey information clearly and promptly can significantly influence both personal and professional relationships. However, based on my experiences in various workplaces both domestically and internationally it is clear that certain communication habits are frequently neglected. This article outlines the essential habits we should cultivate to improve our communication skills and promote more effective interactions.

One of the most critical aspects of communication is responding in a timely manner. When we receive an email, text message, or even a phone call, acknowledging the sender's effort promptly demonstrates respect for their time and intentions. Even if you do not have a complete response, a simple acknowledgment can go a long way. This habit not only builds trust but also prevents misunderstandings and delays in decision-making.

In our fast-paced lives, it is easy to lose track of our correspondence. Setting aside dedicated time to check emails, messages, and other communication channels can help ensure that nothing slips through the cracks. For those who rely on fax machines or postal services, ensuring these devices are operational is equally important. Regular check-ins help maintain a flow of communication and assure others that you are engaged and present.

Whether it’s an email, a package, or any form of communication, acknowledging receipt is a crucial etiquette habit. When individuals fail to confirm receipt, it can lead to confusion and frustration for the sender. A quick response stating that you have received the information or item not only clarifies the situation but also fosters goodwill and transparency. This habit is particularly important in professional settings, where multiple parties may be involved in serious projects.

Effective communication hinges on clarity. When crafting messages, strive for brevity while ensuring all necessary information is included. Avoid jargon and overly complex language that might confuse the recipient. Clear communication reduces the chances of misinterpretation and ensures that your message is understood as intended.

In any communication, it is essential to approach conversations with an open mind. This means being willing to listen actively and consider the perspectives of others. Open-mindedness fosters a respectful dialogue and encourages the sharing of ideas, leading to more fruitful discussions. In a diverse world, recognizing and appreciating different viewpoints can enhance collaborative efforts and strengthen relationships.

Different situations may call for different communication methods. While email is a prevalent form of communication, sometimes a phone call or face-to-face conversation may be more effective for conveying urgency or complex information. Familiarizing yourself with various platforms and utilizing them appropriately can enhance the efficiency and effectiveness of your communications.

The habits we form in communication significantly influence our interactions and relationships. By prioritizing timely responses, regular check-ins, acknowledgment of receipt, clarity and brevity, open-mindedness, and the use of multiple platforms, we can improve our communication skills. Cultivating these habits not only enhances personal interactions but also contributes to more productive and harmonious professional environments. As we strive to communicate better, let us remember that effective communication is not just about exchanging information; it’s about building connections and fostering understanding.

The writer is Assistant Professor of English and President of AUST Cultural Club at Ahsanullah University of Science and Technology, Dhaka