Staff Correspondent

Some 10.50 lakh taxpayers have completed registration for online income tax return filing using the e-return option of www.etaxnbr.gov.bd portal with voluntary participation.

The number of online income tax return filings has crossed 2,50,000, said a National Board of Revenue (NBR) press release today.

The revenue authority has urged all taxpayers to file return online for smooth return filing and hassle-free service.

In order to facilitate the filing and payment of income tax returns for the tax year 2024-2025 it has opened online return filing system for taxpayers.

Individual taxpayers can easily and quickly prepare and file their returns online using the NBR website.

From this system, taxpayers can pay taxes through internet banking, card payment (debit/credit card), mobile banking and get the facility of downloading and printing copies of filed returns, receipts, income tax certificates, TIN certificates.

Anyone can also download and print the e-Return filed for the previous year.

The National Board of Revenue has set up a call centre to assist taxpayers with any issues related to e-Return.

Taxpayers are getting immediate telephonic resolution of e-Return queries by calling the call centre on 09643 7171 71 during office hours.

Already, Training of Trainers (ToT) training of two IT skilled representatives from all Ministries or Departments has been successfully completed to provide overall assistance in online income tax return filing process to the employees working in all the Ministries or Departments.

Moreover, NBR is giving training to 1600 representatives from all scheduled banks, mobile telecom service providers and some multinational companies.

Besides, taxpayers can report any problem related to e-Return through e-mail from the e-Tax Service option of www.etaxnbr.gov.bd which is being resolved at the earliest.

Also a video tutorial on online return filing is available on National Board of Revenue webpage (www.nbr.gov.bd), YouTube channel www.youtube.com/@nbr.bangladesh and Facebook page www.facebook.com/nbr.bangladesh.

Already the e-Return registration process has become more taxpayer friendly.

Special Order issued by NBR for all government employees under the jurisdiction of income tax circles located in Dhaka North, Dhaka South, Gazipur and Narayanganj City Corporation, all scheduled banks, all mobile telecom service providers and all officers/employees working in several multinational companies can file income tax returns online (www.etaxnbr.gov.bd). (e-Return) submission has been made mandatory.

For this, ‘A challan' has been formulated under the Strengthening Public Financial Management Program to Enable Service Delivery (SPFMS) programme of the Finance Division.

Tax payers can get services about e-return from BACS and iBAS++ schemes from 8am to 10pm.

In order to make the e-Return system more taxpayer-friendly, several changes have already been made to the www.etaxnbr.gov.bd portal, including the upgrade of the registration system.